Services Which Require Appointments

Booking an appointment with us isn't essential for all jobs Please see the list below of jobs which we do advise a pre-booked appointment.

For example: If you want to book in a watch for a replacement battery or one ring or chain needs repairing, these don't require an appointment. 

Here are just some of our services that will require you to make an appointment with us:

  • If you would like to try on several items of jewellery or watches
  • Collection of orders (including engagement rings, wedding rings etc)
  • Valuations for insurance/probate- booking in or collecting
  • Scrap Valuations - booking in or collecting
  • More than four or five items to be booked in for repair/alterations


Please contact us if you are unsure if you require an appointment or not and we will be happy to advise you. You can either call our store during our new opening hours on 01335 348961, use our website contact form or email info@avantijewellers.co.uk.


Please double check you have entered your email address correctly below as we will use this point of contact to make changes to your appointment if required as well as confirming your appointment which we will email to you as soon as possible within our working hours.

How Long Will My Appointment Be?

Trying on Various Items of jewellery

If you have an idea on what you are looking for then 30 minutes is usually the right amount of time to allow.

If you are unsure of what you are looking for we would suggest allowing around 1 hour. 


Choosing Engagement Rings, Wedding Rings, Eternity Rings or Dress Rings

If you have an idea on what you are looking for then 30-45 minutes is usually good.

If you are unsure of what you are looking for and would like to try on a selection of all styles then we would suggest 1 hour to 1 1/2 time slot.


Collecting orders

If you are collecting one or two items then it shouldn't take more than 15 mintues.


Valuations and Scrap

If you are booking in less than 10 items, 20 minutes should be fine. If you have more than 10 items please contact us to discuss this in more detail.

 

Jewellery and Watch Repairs and Alterations

If you have 3-7 items which need to be booked in for repair work or alterations then allowing 20 minutes should be ideal. If you have more than 7 items please contact us to discuss this in more detail

As we still have to restrict the amount of people in-store we recommend allowing a little extra time for waiting to be served especially on busier days (usually Thursday-Saturday)


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