Delivery Queries

  • If you choose to buy and collect in store please bring with you a form of photographic ID along with your online purchase details. Please contact us if you wish to collect your goods on a specific day so we can confirm the item will be ready for you to collect.
  • If your country is not listed for our shipping service please contact us on info@avantijewellers.co.uk and we can add it to the list.
  • If you need an item for a particular date please contact us before ordering and we will try our very best to work within your time scale.
  • We can deliver to an alternative address to your billing address (e.g work) if this is more convenient. Please use the shipping address for this.
  • If you purchase several items to be shipped to different addresses you must purchase these items separately.
  • Anything which is dispatched outside of the UK will have the VAT removed but the consumer will be required to pay the appropriate customs charges (this varies from country to country).
  • The consumer is responsible for any customs/import charges. You will need to check with your own country to confirm the import charges.

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