Bespoke Jewellery Service and Re-Design

Our highly skilled in house head designer and goldsmith has a fantastic eye for detail when it comes to creating the perfect bespoke piece of jewellery. Mixing modern CAD technology and traditional bench techniques with our experienced gold and silversmiths and hand setters we have a fantastic team who produce stunning pieces of jewellery to be adored and enjoyed.

Here are a few example bespoke jewellery options we can provide:

  • Design a piece of jewellery including supplying both stones and metal
  • Design a piece of jewellery using customers own stones
  • Design a piece of jewellery using customers own metal and own stones (new metal may need to be added depending on weight and quality of metal supplied by customer) Some metals may also need to be refined.

To discuss our bespoke options in more detail please contact us at or go to our bespoke for more information with a selection of our previous commissions designs.

Jewellery Repairs and Restorations

We offer a full jewellery repair service using highly skilled and experienced craftsmen and women. From repairing a broken chain or re-sizing a ring to replacing a damaged stone or a worn setting and much more. All pieces are fully insured while in our care. Here are just a few examples of what we do:

  • Ring resizing
  • Chain/Ring rejoin
  • Replacement clasp
  • Build up claws 
  • New shank
  • Rethreading pearls
  • Remounting customers stones
  • Repolishing a damaged gemstone
  • Match up and supply missing gemstones

We are also affiliated with LMG (Britain's biggest jewellery claim specialist) for claims on lost/stolen/damaged jewellery.

Please contact us for more information at or use the contact form below or call into our store for an assessment of the necessary work required. Estimates are also available on request.

Watch Repairs

We have two experienced and highly skilled watchmakers. Our in house watchmaker has over 40 years experience working on traditional mechanical, automatics and quartz watches. We offer the following watch services:

  • Watch Batteries
  • Link Removal/Pin Replacements
  • Pressure Testing
  • Watch Repairs -including Replacement Glass, Replacement Button, Replacement Quartz Movement etc
  • Watch Servicing - including Mechanical, Automatic and Quartz (excluding Rolex, Tissot Touch and Breitling as replacement parts are not available to us) The service will also include cleaning and polishing of the watch case and bracelet to ensure the longevity of the bracelet 
  • Estimates are available on request (charges my apply if work not proceeded)

We also sell a comprehensive range of replacement watch straps and bracelets in stock

Completion times will vary depending on the workload of our watchmakers. Please contact us for more information at or use the contact form below. 


Jewellery and Watch Valuation

A valuation for insurance is extremely important to ensure your jewellery is covered for the correct replacement value and are up to date with photography and as much information as possible. 

Our independent gemologist and valuer/appraiser who is affiliated with the best associations in the country will provide you with a detailed bound document with images, a loose copy for your insurance company and a PDF digital copy.

Charges for this service are £50 for the first item and £29 for each subsequent item.

Miscellaneous items can be listed as a total figure along with a group image which is £7 per item.

For more information please contact us at or use the contact form below. 

Buying Scrap Gold

We buy in silver (925), gold (various carats), platinum (950) and palladium (950) scrap. We do not buy in silver or gold plated or other base metals (such as copper/tin/zinc etc) 

When scrapping in items that are unhallmarked or we feel verification is required there will be a £1.00 charge for specialist metal testing per item.

If we think an item is resalable we will give you an idea on auction or private sale value free of charge. We also buy and sell a small selection of sovereigns.

We can also offer a part exchange or sale or return on a selection of items at our discretion.

For more information please contact us at or use the contact form below.