Monday - Saturday : 9:30am - 5pm
We have shop safety guidance in place in our store on Church Street in Ashbourne and encourage all of our customers to read through the steps we have taken to protect our customers and our staff before visiting us.
We would like to thank you for your patience and understanding and we look forward to seeing you all again.
There is a one way system in place on Compton and on Dig Street which may not show up on your satnav/route planner.
Please drive carefully as pedestrians now have an outlined walkway at the side of the pavement on the road.
We recommend you allow extra time for your journey if you have an appointment with us as the new system may cause some traffic delays during busy times.
If you are running late please contact us as soon as it is safe to do so. We may need to rearrange your appointment if there is another customer scheduled afterwards.
We recommend that customers contact us to pre-book an appointment before visiting our store by calling 01335 348961 or emailing us for the following:
Please make sure you are on time for your appointment or we may have reschedule. If you are early please come back at your allotted time.
Some batteries can be processed within 10-20 minutes. We may require some watch batteries to be left with us for a couple of days if our watchmaker is required.
Jewellery/Watch Repairs and Alterations
Our jewellery and watch workshops are back up and running and we will be able to give you an approximate timescale when booking in your jewellery or watch. If you have more than four or five items for us to assess for repair or alterations then we would advise arranging an appointment with us before coming to the store. There will be no on the day jewellery/watch repairs.
Ring Sizing: We are still able to guide customers using our ring gauges
Choosing and Collecting Rings
We recommend making an appointment prior to visiting when choosing/browsing our engagement or wedding rings as well as collecting rings you have ordered from us. This also applies to eternity rings and dress rings. See the appointments section above for more information.
Bespoke Jewellery and Redesign Service
We strongly advise making an appointment for all bespoke jewellery enquiries, orders, updates and collections.
We will need as much information as possible so we can prepare beforehand and to allow us to schedule your appointment correctly.
Interest Free Finance
We are currently not able to offer finance.
Please get in touch to check what timeslots are available. Please note this service is by appointment only.